Refund & Returns Policy

1. Overview

At QC Farms, customer satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we’re here to help. This policy outlines our terms for returns, refunds, and exchanges.

2. Returns

We accept returns under the following conditions:

Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Timeframe: You have 7 days from the date of delivery to return your item for a refund or exchange.
Non-Returnable Items: Certain types of products may not be eligible for return, such as perishable goods, custom or personalized items, and health or hygiene products (e.g., opened cosmetics).

3. How to Initiate a Return

To initiate a return, please contact our customer service team at contact@qc-farms.com with your order number and reason for the return. Our team will provide you with a return authorization and instructions for shipping the item back.

Return Shipping Costs: Return shipping costs are [non-refundable/customer’s responsibility]. If the return is due to a defect or error on our part, we will cover the shipping costs.
Condition of Return: We reserve the right to refuse returns that do not meet the above criteria or are returned without a return authorization.A

4. Refunds

Once we receive your return and inspect the item, we will notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 7 days.

Processing Time: Please allow additional time for your bank or credit card provider to process the refund.
Partial Refunds: In some cases, partial refunds may be granted, such as for items not in original condition, damaged, or missing parts due to reasons not attributable to us.

5. Exchanges

We offer exchanges for defective or damaged items. If you need to exchange an item for the same product, please contact us at [Your Contact Email or Phone Number].

Exchange Timeframe: All exchange requests must be made within [X] days of receiving your order.
Exchange Shipping Costs: Exchange shipping costs may apply, except in cases where the item was defective or incorrect.

6. Cancellations

If you need to cancel your order, please contact us as soon as possible at contact@qc-farms.com. Orders can only be canceled before they are processed or shipped. If the order has already shipped, it will fall under our returns policy.

7. Exceptions

Some items may be exempt from returns, exchanges, or refunds, including but not limited to:

Digital Products: We do not offer returns or refunds on digital products once they are delivered.
Clearance or Sale Items: Items marked as final sale may not be eligible for return or refund.

Refund & Returns Policy

1. Overview

2. Returns

3. How to Initiate a Return

4. Refunds

5. Exchanges

6. Cancellations

7. Exceptions

Menu

Quick Links

Connect With Us

Subscribe Us